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IT and Security#


  • User Lifecycle Management and Identity and Access Management (IAM) for all tools used by
  • Develop or procure, manage & maintain tools required by the IT and Security team
  • Coordinates IT and Security topics with all teams, and handles requests resulting there of
  • Writes and maintains IT Security policy and compliance documents and maintains the IT Security complicance database
  • Drives IT Security certifications (getting certification projects up and running, coordination with external audit partners and other involved internal teams, recertification planning)
  • Ensure high security awareness of employees through the use of awareness campaigns and training
  • Maintain a strong security posture of by monitoring the security status of Platform & Lagoon (Security Engineers only)
  • Coordinate and collaborate with customer & community security teams during security incident & security audits (Security Engineers only)
  • Lead investigations during security incidents and coordinate with all required internal and external parties (Security Engineers only)
  • Monitor security bulletins of open source and governments and react accordingly (Security Engineers only)
  • Maintains Risk Register for and Lagoon (Security Engineers only)
  • Supports Sales team by responding to security questions from potential customers (Security Sales Engineer only)


  • No customer contact for IT Operations roles
  • Manage, maintain and monitor platforms needed for internal IT and Security operations
  • Fix security issues on Platform or customer owned resources
  • Research of business cases for requests
  • The content of policies and compliance documents owned by other Workstreams
  • Implement changes in other workstreams due to certification needs