BizOps

All financial, HR, administrative and operational management

Responsibilities

  • Responsible for billing, receipting and payment reminders to ensure revenue comes in

  • Responsible for supplier management and payment, that all business expenses and services are settled

  • Pay employee salaries, along with payslips and expense reimbursement

  • Responsible for all financial administration and accounting (banking, reconciliations, taxes, VAT, reporting)

  • Business registration and administration

  • Owns the contract management process for clients, employees and suppliers

  • Responsible for filing physical and electronic documents

  • Administrative tasks for employees (new hire paperwork, work contracts, registrations, insurances, adjustments) - during onboarding and offboarding, as well as ongoing

  • Implementation and tracking of employee related policies and benefits (time tracking, leave, reclaimed hours, benefit budgets, etc)

  • Support other workstreams in creating internal reports, tracking tools, dashboards

  • Owns the tools related to Finance and HR

  • Business reporting and forecasting on expenses, revenue and performance

  • Other administrative tasks such as physical mail, voicemail, travel support

Non-Responsibilities

  • Client budget tracking

  • Client database management

  • Technical on/off-boarding > IT

  • Pre-hiring process - advertising, interviews, assessments, job descriptions, etc > HR

  • Onboarding SWAG, website, photoshoots and blog posts > Marketing

  • Annual reviews > Team Leads / HR

Workstream

Roles

  • Operations and Finance Manager

  • Legal and HR Manager

  • Business Intelligence Engineer

  • Software Engineer

  • BizOps Lead

Current Staffing

  • Team Lead: Ingrid Serritslev Talbot (BizOps Lead)

  • Katharina Westen (Operations and Finance Manager)

  • Laura Simonetto (Legal and HR Manager)

  • Justin Winter (Business Intelligence Engineer)

  • Jessica Perschke (Software Engineer)