Handbook
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BizOps
Keeping the engine running

Responsibilities

  • Responsible for billing, receipting and payment reminders to ensure revenue comes in
  • Responsible for supplier management and payment, that all business expenses and services are settled
  • Pay employee salaries, along with payslips and expense reimbursement
  • Responsible for all financial administration and accounting (banking, reconciliations, taxes, VAT, reporting)
  • Business registration and administration
  • Owns the contract management process for employees, administration and suppliers - including filing digital or otherwise
  • Administrative tasks for employees (new hire paperwork, work contracts, registrations, insurances, adjustments) - during onboarding and offboarding, as well as ongoing
  • Implementation and tracking of employee related policies and benefits (time tracking, leave, reclaimed hours, benefit budgets, etc)
  • Owns the tools and supplier relationships related to Finance and HR
  • Business reporting and forecasting on expenses, revenue and performance
  • Other administrative tasks such as physical mail, voicemail, travel support
  • Leading the hiring process, including overall ownership of all on and off-boarding topics
  • Support annual reviews and their ongoing development
  • Retention strategy and employee wellbeing
  • Creating tools to support business intelligence
  • Support other workstreams in creating internal reports, tracking tools, etc

Non-Responsibilities

  • Client budget tracking
  • Client relationships and database management, i.e Hubspot
  • Contract management for clients
  • Technical on/off-boarding > IT
  • Providing qualified legal advice
  • Office related administration

Workstream

Roles

Current Staffing

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Responsibilities
Non-Responsibilities
Workstream
Roles
Current Staffing