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Related Information Security Policy: Device Lifecycle Management Policy

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Overview

• Work must be conducted on company provisioned devices whenever possible, which is typically provided to employees in the form of a laptop.
• All devices need to be under a valid 3 year warranty.
• The renewal process will automatically be triggered 2 months before the 3 year mark, so that no device is being used beyond the warranty lifetime.
• A device is considered End of Life (EOL) after the 3 years.

End of Life (EOL) Devices

• Ownership of the end of life device will be transferred to the employee.
• It is recommended to keep this around as a drop-in replacement.

Mobile Device Management (MDM)

• The device must be managed by the ITSec Team.
• When it reaches EOL, the device will be wiped and no longer managed by an MDM.
• If a device is needed for some time as a replacement of the company provisioned device, it may be required to be enrolled if deemed necessary.

Repairs / Servicing

• The employee is responsible for keeping the device in good working condition.
• As soon as any issues arise with the device, the employee must inform IT and the device must be taken for repairs or servicing to an official service provider as soon as possible.
• The company will only cover the cost of repairs to the active company provisioned device
• Employees are encouraged to make use of the warranty before it expires for any repairs that may be needed

Offboarding

• On the occasion that a team member leaves the company, they can opt to buy out their work device at the current depreciated value calculated over 3 years.